Postage Return Information

When:

All posted hires must be lodged by 1pm on the Monday.

If a public holiday falls on the Monday, it must be lodged by 1pm on the Tuesday.

How:

You will receive a pre-paid post satchel along with your garment. All you need to do is pop the garment inside, seal it up and take it to the post office.

You must lodge the parcel at the counter. Under no circumstances is it acceptable to post it at a yellow post box. You will unfortunately be charged a late fee if this is the case, as there is no proof of postage this way.

Please ask a staff member behind the counter to scan the parcel and ask for the lodgement receipt. That way we can indentify proof of postage and can see the tracking number. The image of the lodgement receipt must be provided by Instagram DM by 1pm Monday otherwise the late fee will be charged.

Late fees:

Posting a return hire back incorrectly can result in significant delays in the parcel getting back to us. It may even mean another client misses out on their dress.

As such, late fees of $15 will apply per day that is delayed beyond its original ETA. Follow our simple return instructions and you won't be charged a thing!